Collection and use of General Information
When You use the Website, we automatically collect certain general information regarding your use of our products and services, including, for example, the type, model, ID and location of the device through which our Website is accessed, pages browsed, search inquiries, services that interested you or which you have utilized, the type of operating system and browser you are using and its settings, your IP address, the URL you have come from and the time spent at that URL, content of Cookies set by us (as further detailed below) and your domain type and server ("General Information"). This information allows us to conclude how our products and services are used, the extent to which the they are used, to administer our Website, to provide an experience that is relevant to the person using our Website, to help diagnose potential problems with our Website and/or servers, to investigate actual or potential security incidents and to ensure our Website function properly. The General Information does not contain any Personal Information about our users and is securely stored.
Collection and Use of Personal Information.
We collect, use, store and disclose Personal Information to provide you with the Product or service you have requested and to offer you additional Products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.
Your consent is required for the collection, use, store or disclosure of your Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our Products or services. We will not require you to consent to the collection, use, store or disclosure of information as a condition to the supply of a Product or service, except as required to be able to supply the Product or service.
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose(s) for which we collected it or as may be required by law.
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
Handling Customer Complaints and Suggestions